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Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

You may provide us with personal data when you:

  • Fill out a contact form

  • Sign up for a newsletter

  • Place an order

  • Communicate with us

This may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party processors)

b) Automatically Collected Data

When you visit our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device information

  • Cookies and usage data (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and deliver our products and services

  • To respond to your inquiries or support requests

  • To improve and personalize your experience on our website

  • To comply with legal obligations

  • To send promotional communications (if you opt in)

3. Sharing Your Information

We do not sell or rent your personal data. We may share it with:

  • Service providers (e.g., payment processors, delivery services)

  • Analytics and marketing platforms (e.g., Google Analytics)

  • Legal authorities where required by law

All third parties are required to respect your data privacy and are only permitted to process your data for specified purposes.

4. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (right to be forgotten)

  • Object to or restrict processing in certain situations

  • Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at the email address below.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting obligations.

7. Links to Third-Party Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of such sites. Please review their privacy policies separately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" and posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact:

Weoley Tropicals
Website: https://www.weoleytropicals.co.uk
Email: Weoleytropicals@gmail.com

For added peace of mind we never sell anyones data

Collection Address

Operating Hours

Delivery Hours

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63 Marston Road

Weoley castle

Birmingham

B29 5LS

All deliveries sent 24-hour tracked Royal Mail

All collections on an appointment basis as run from home

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